“CogniOps went above & beyond to create seamless integrations & automations that will save us time & money. They solved a problem for us that we couldn’t solve ourselves”

Vanessa O’Brien | Co-Founder | OrbViz – Technology

“Combining extensive knowledge & experience, CogniOps were able to save our team several hours & let us focus on the high value-adding activities that drive our business forward”

Gareth May | Head of Marketing | Monochrome- Financial Services

“CogniOps are HubSpot wizards and have massively helped the Customer Service Team improve their processes and efficiencies with HubSpot. We had a lot of manual tasks which CogniOps developed creative solutions to automate. They optimised our ticketing system/pipelines, developed automated feedback surveys and created our Knowledge Bases. If you bring them changes or tweaks, they get them implemented very quickly. If you're looking for top-notch HubSpot consultants to help your business, CogniOps should be your choice”

Coran Mulcahy | Head of Customer Support | Hometime – Hospitality

"CogniOps expertise has taken our HubSpot game to a whole new level. The way they tackled our requests with such dedication and finesse has made a world of difference in our daily tasks. It's like they've sprinkled some magic dust on our workflows! What I really appreciate is how CogniOps has been super proactive with insights, feedback, and implementing ideas that not only make sense but have made HubSpot work like a dream. They're like the magicians of efficiency, and I'm here for it! It's so refreshing to work with a team that not only know their stuff but is also willing to go above and beyond to make things better for everyone. So, a massive round of applause for CogniOps!"

Jesse Asovale | Sales Manager | Sendle – Logistics

"Thank you to CogniOps for their assistance in customising HubSpot to align with our specific charitable requirements. Their efforts were particularly commendable in integrating our previous CRM systems and Excel data into a functional business tool including a formal asset register. Overall, a positive experience and we look forward to working together again in the future"

Julie Hughes | General Manager | Heart of The Nation – NonProfit

“I was lucky enough to have recently worked as a client of CogniOps. They are definitely masters of their craft and planned, crafted, and executed a perfect result for us. Discovery, delivery, and everything in between were just spot on. They just get it and will help achieve your vision. I rarely write recommendations, but this is genuine and deserved. Thanks again Michael & CogniOps”

Andrew Zaf | Sales Director | Sendle – Logistics

"CogniOps has been patient, understanding and excellent at interpreting our needs throughout the HubSpot onboarding phase. They have created Dashboards and a Setup for all our team to use, which services our needs"

Eliza Lewis | Sales Director | Fabulate – Advertising

"CogniOps has been incredible in setting up our customer support team with HubSpot. They have optimised our CRM systems and implemented so many clever automations so that we could work together as a team so efficiently! Thank you!"

Dani Smith | Customer Service Rep | Hometime – Hospitality

"We engaged CogniOps to help us set up a range of systems & automations across marketing and customer service which from a customer engagement perspective have been transformational”

Matthew Grosvenor | Customer Service Manager | Pineapple Net – Telecommunications

“CogniOps are rockstars and were a pleasure to work with. They helped us set up site tracking and building several high-value automations which are already showing great results. Always going above and beyond, we couldn’t be happier and wouldn’t hesitate to work with them again”

Sean Bolger | Head of eCommerce | Haymes Paint- Paint & Coating

"CogniOps were great to work with. They took the time to gain a solid grasp of our sales process and were able to implement the necessary automations to drive engagement by the team. Really happy with the end outcome, and with their post-project support in ironing out the usual gremlins that arise with new systems!"

Alvin Sprigg | Co-Founder | Cast Tech – Concreteing

“CogniOps assisted us to filter through the massive quantities of leads (deals) through automations and workflows reducing the cost of staff whilst providing significant insights through reporting, assisting us daily with our decision making. Looking forward to working on more projects together shortly"

William Smith | CEO | Offshored- Staffing & Recruitment

"Working with CogniOps was a positive experience, as they showcased both expertise and dedication to the success of our requests. Given the intricacies of our complex CRM, thoughtful consideration of implications was crucial to the project and CogniOps' approach shone through as they welcomed and carefully considered ideas from our team. We were highly satisfied with the outcome and effective solutions and look forward to future successful collaborations"

Angela Bruce | Marketing Manager | Art of Mentoring – Human Resources

“CogniOps have been a Godsend. We transferred to HubSpot a few years ago but we had underestimated what was required to ensure that we had a fully functional portal. CogniOps spent the time to understand our business model and our desired outputs and built a solution that will support us into the next five years of growth and beyond. They went above and beyond to find the workarounds and automations that will make our lives easier. I'd highly recommend working with Cogniops, I know that we will continue to"

Tessa Douglas | Head of Growth | The Back Room – Accounting

"Had the pleasure of working closely with CogniOps over the last 6 months and what we achieved in that time was truly remarkable. CogniOps' breadth of knowledge around business processes and functions coupled with their HubSpot expertise really transformed our team's delivery value across every customer touchpoint. Introducing 'sequences' and automating many redundant tasks really helped drive down the cost of sales whilst supercharging productivity and growth. CogniOps are the consummate professionals driven by results, a team whom I highly recommend"

Peter Crowe | Sales Manager | Sendle – Logistics

“Having a partner who doesn't have these 3 traits at minimum, makes for a challenging relationship. CogniOps have all 3, and more. They showed me very early on that they are very knowledgeable about HubSpot and its capabilities. They then patiently took the time to understand relevant parts of our business properly to ensure a suitable solution could be created. And finally, they were committed to delivery, even though we had unforeseen delays on our end. Highly recommend CogniOps"

Siva Gounder | General Manager | Tools – Construction

“I have been very satisfied with CogniOps' service, particularly their tailored approach to our needs and being so responsive and committed to ensuring the HubSpot program is fit for purpose. Thank you so much"

Jeremy Wiggins | CEO | Transcend – Charity

“Would not hesitate to recommend CogniOps. Michael was a keen listener and a creative problem solver, a winning combo for us!"

Zakaria Shahruddin | Marketing Manager | Transcend – Charity

"Working with CogniOps was easy, I found them to be responsive with great communication. The project goals were clear as was the implementation and timeline. They were very patient dealing with constant delays from our end and they dealt with these very effectively to keep us on track. CogniOps went above and beyond in setting up integrations, automations and trying to understand our complex service model and needs so that we could make the most of HubSpot. They helped us with getting the confidence to use the CRM"

Gloria Martinez | General Manager | Transcend – Charity

"CogniOps completed our set up of HubSpot Marketing professional hub and the automation of capturing leads and enquiries. Along with the integration of other software we use for automating our sales and workflows. They listened to what we were trying to achieve and implemented it in a timely and cohesive manner. I recommend CogniOps for HubSpot set up and integrating with other apps, will not hesitate to use CogniOps again"

Chris Chappell | Founder | Cadzter Accountants – Accounting

"On the other side of competence and capability is a level of mastery that makes complex problems look easy to solve. That's the level at which CogniOps operates. We have been the beneficiaries of that mastery on many occasions. I have seen them streamline our marketing and sales efforts with sophisticated workflows that are both effortless for the teams to embrace and wickedly efficient. We've enjoyed seeing them revamp our entire approach to Customer Success to deliver significant, measurable improvements. And they have been able to craft solutions for Sendle that only those with a deep understanding of HubSpot could deliver. Not once have they baulked at a challenge preferring instead to respond with excellent questions, suggestions and framing that helps us get to the heart of the issues and closer to an elegant solutions. These are rare and enviable skills and they give us great confidence that CogniOps' advice and expertise is always adding huge value to our business"

Craig Davis | Co-Founder | Sendle – Logistics

“I have the absolute pleasure of working with CogniOps to implement several lifecycle marketing campaigns customized for all our customer personas. It's a massive project involving more than a dozen automated workflows (and counting!) CogniOps are truly superstars when it comes to translating and executing all of our big ideas and attending to every little detail for our plans to succeed. They are 100% dedicated to making sure everything is functioning correctly, and they don't cut any corners. So far, we are already seeing promising results from the projects we have implemented, e.g. higher activation rates and shorter time to activation. CogniOps truly provides value for any business looking to supercharge their marketing and sales efforts through HubSpot automations"

Riana Ang | Lifecycle Marketing Manager | Sendle – Logistics

"CogniOps was an incredible resource of knowledge and experience when it came to producing our very first customer Webinar! They were able to identify valuable key customer segments, driving registrations and attendances way beyond our targets. A number of these resulted in new customer acquisition and leads for the business. CogniOps was exceptionally supportive and delivered real results in such a short amount of time. I can highly recommend CogniOps for any business looking to drive real results with expert advice and friendly direction"

Paige Gumbley | Partnerships Manager | Sendle – Logistics

“CogniOps exceeded our expectations from start to finish. They helped us automate many more processes than we first thought possible. Our sales team can focus on making calls and sales now that the administration tasks and emails have been automated. They have been a major asset to our business and their patience with our constantly evolving processes has been greatly appreciated! Thanks CogniOps"

Andy Morcombe | Head of Sales | CCA – Recruitment & Staffing

"CogniOps are true experts in all things HubSpot, with a keen eye for detail. They have been nothing short of amazing in helping our organisation tackle all things CRM and marketing automation. On top of their expertise, they were super approachable, and no question or request was left unanswered. They have exceeded all of our expectations. I can't recommend their services enough!"

Teresa Dao | Marketing Coordinator | Hometime – Hospitality

“CogniOps have been incredibly helpful with our automations and workflow customization. They even provided training videos on how to create and edit them, explaining the process in a way that is particularly helpful for beginners like me. Highly recommended to everyone!"

Marco Boyonas | Sales Representative | Health Care Pathways – Recruitment & Staffing

"The team at CogniOps set up analytics for our e-commerce business and trained our teams on how to maximise their use. They are experts in their field and their guidance was exactly what we needed to get started. We will continue to use them for future projects"

Tarquin Swift | CEO | Long Reef Surf – Retail

“CogniOps have been very helpful to our company ever since they fully automated all our emails and provided a clear structure on our HubSpot workflow. It helped us manage our time well since we don't need to do all the tasks manually and we can now just focus on the important ones"

Carla Reyes | Sales Representative | Health Care Pathways – Recruitment & Staffing

"CogniOps are exactly the experts we were looking for. We'd had, what felt like, complex legacy issues with our HubSpot and needed someone to come in and get a handle on the whole system for us. Most teams in our business use HubSpot and CogniOps worked effortlessly with them all, understanding everyone's needs and helping us explore the capabilities of the platform. Above all of this, CogniOps are great people to work with, take the time to listen and know your business, and have become a true extension of our team. I trust them completely to guide our use of HubSpot in the right direction. Thank you, CogniOps!"

Clare Riley | Marketing Manager | Hometime – Hospitality

“Our experience with CogniOps has been nothing short of exceptional. We were facing several challenges with our CRM and marketing automation processes. CogniOps came to our rescue with their outstanding expertise and dedication. From the very beginning, CogniOps proved to be true superstars in the realm of HubSpot. The automated processes they build for us have saved us countless hours, allowing us to focus on building relationships with our customers while nurturing leads effortlessly. Thanks to their expertise and dedication, we continue to benefit from their services and would not hesitate to recommend them to others in need of a HubSpot expert. If you're seeking true professionals who will elevate your CRM and marketing automation game, look no further than CogniOps. Five stars all the way!"

Arian Namdar | Head of Sales | Hometime – Hospitality

"I needed some help with a complex setup and tracking issue involving HubSpot and Wordpress. CogniOps went above and beyond to investigate and fix a non-standard issue. They were professional, worked quickly and really cared about the outcome. Can't recommend their services enough! Thank you CogniOps!"

George Coudounaris | Founder | B2B Playbook – Consulting

“This is the second time I have worked with CogniOps, calling out for help to optimise our HubSpot and set us up for success! CogniOps are so efficient, transparent and professional and throughout our many engagements have always gone over and above with every scope of work. They immerse themselves in the company goals and challenges and act as an extension of the team. I can't recommend CogniOps enough and look forward to working with them again"

Jessica Turnbull | Marketing Director | Sendle – Logistics

"The sales team at Excite Cyber worked with CogniOps over Spring '23 to design, execute, review and refine an outbound multi-channel sales campaign using HubSpot contacts and automation capabilities. CogniOps provided hands-on training and left the team with instructional step by step video’s that were helpful as each Seller was moving through execution phase. CogniOps have strong knowledge in the many aspects of campaign construction and delivery, their HubSpot knowledge is excellent which was important to keeping our program on track and learning as we progressed!"

Ben Fursman | Head of Sales | Excite Cyber – Cybersecurity

"Thanks for the help with setting up the required fields needed for the Emerge Office platform though the CogniOps use of the HubSpot CRM. The HubSpot CRM platform is very easy to use and keeps you focused on the workflow of tasks and deals on the go with clients."

Nick Heslip | Head of Sales | Emerge Office – Technology

"Couldn't recommend Michael at CogniOps enough. Incredibly knowledgeable on all things Hubspot, he helped our business migrate to the platform—a massive transition that has allowed us to streamline operations, simplify infrastructure, automate processes and consolidate communication history and tickets. Thanks for the support Michael"

Hannah Fanelle | Head of Portfolio Optimisation | Hometime – Hospitality

"Michael is fantastic to work with. In his own words, we really pushed HubSpot to it's limits to achieve our vision for a comprehensive CRM that would bring all of our teams into one platform. He found an answer or solution to almost every challenge we threw him. He worked with a large group of stakeholders who didn't always have a clear vision from kick off, and he did so with utmost patience and curiosity. I wish he was a permanent member of the team because he was also an absolute pleasure to work with. Highly recommend!"

Allison Varnes | Head of Development | Hometime – Hospitality