What clients say when we’re done

“On the other side of competence and capability is a level of mastery that makes complex problems look easy to solve. That’s the level at which CogniOps operates. Not once have they baulked at a challenge, preferring instead to respond with excellent questions, suggestions and framing that helps us get to the heart of the issues.”

Craig DavisCo-Founder · Logistics

“Michael found an answer or solution to almost every challenge we threw him. He worked with a large group of stakeholders who didn’t always have a clear vision from kick off, and did so with utmost patience and curiosity. I wish he was a permanent member of the team.”

Allison VarnesHead of Development · Hospitality

“I rarely write recommendations, but this is genuine and deserved. They are masters of their craft and planned, crafted, and executed a perfect result for us. Discovery, delivery, and everything in between were just spot on.”

Andrew ZafSales Director · Logistics

“We’d had what felt like complex legacy issues with our HubSpot and needed someone to come in and get a handle on the whole system. CogniOps worked effortlessly with every team, and have become a true extension of ours. I trust them completely.”

Clare RileyMarketing Manager · Hospitality

“Introducing sequences and automating many redundant tasks really helped drive down the cost of sales whilst supercharging productivity and growth. Consummate professionals driven by results.”

Peter CroweSales Manager · Logistics

“It’s a massive project involving more than a dozen automated workflows and counting. They’re 100% dedicated to making sure everything functions correctly, and they don’t cut any corners. We’re already seeing higher activation rates and shorter time to activation.”

Riana ChuaLifecycle Marketing Manager · Logistics

“They showed me very early on that they are very knowledgeable about HubSpot and its capabilities. They then patiently took the time to understand relevant parts of our business properly, and they were committed to delivery even through unforeseen delays on our end.”

Siva GounderGeneral Manager · Construction

“CogniOps went above and beyond in setting up integrations, automations and trying to understand our complex service model so we could make the most of HubSpot. They helped us gain the confidence to use the CRM.”

Gloria MartinezGeneral Manager · Charity

“Michael was a keen listener and a creative problem solver, a winning combo for us!”

Zakaria ShahruddinMarketing Manager · Charity

“The way they tackled our requests with such dedication and finesse has made a world of difference in our daily tasks. What I really appreciate is how proactive they’ve been with insights, feedback, and implementing ideas that make HubSpot work like a dream.”

Jesse AsovaleSales Manager · Logistics

“Incredibly knowledgeable on all things HubSpot, he helped our business migrate to the platform — a massive transition that has allowed us to streamline operations, simplify infrastructure, automate processes and consolidate communication history.”

Hannah FanelleHead of Portfolio Optimisation · Hospitality

“CogniOps provided hands-on training and left the team with instructional step-by-step videos that were helpful as each seller moved through execution. Their HubSpot knowledge is excellent, which was important to keeping our program on track.”

Ben FursmanHead of Sales · Cybersecurity

“Working with Michael was an incredibly slick, professional and enjoyable experience. From start to finish, the project was clearly workshopped, expertly delivered and quicker than expected. We will be back!”

Kevin WiegandFounder · Software

“He’s created better tracking so we know exactly where leads are coming from and which parts of the funnel they’re dropping off. It’s great to know we have someone at hand who is not only extremely knowledgeable in automated marketing, but super passionate about it too.”

Andrea RiddellHead of Marketing · Finance

“They helped us automate many more processes than we first thought possible. Our sales team can focus on making calls and sales now that the administration tasks and emails have been automated.”

Andy MorcombeHead of Sales · Recruitment & Staffing

“True experts in all things HubSpot, with a keen eye for detail. On top of their expertise, they were super approachable, and no question or request was left unanswered. They exceeded all of our expectations.”

Teresa DaoMarketing Coordinator · Hospitality

“Thank you for the assistance customising HubSpot to align with our specific charitable requirements — particularly integrating our previous CRM systems and Excel data into a functional business tool, including a formal asset register.”

Julie HughesGeneral Manager · Non-profit

“CogniOps has been patient, understanding and excellent at interpreting our needs throughout the HubSpot onboarding phase. They created dashboards and a setup for all our team to use.”

Eliza LewisSales Director · Advertising

“I needed help with a complex setup and tracking issue involving HubSpot and WordPress. They went above and beyond to investigate and fix a non-standard issue — professional, fast, and they really cared about the outcome.”

George CoudounarisFounder · Consulting

“This is the second time I have worked with CogniOps. They are so efficient, transparent and professional, and throughout our many engagements have always gone over and above with every scope of work. They immerse themselves in the company goals and act as an extension of the team.”

Jessica TurnbullMarketing Director · Logistics