Great result that far exceeded expectations!

"I was lucky enough to have recently worked as a client of CogniOps. They are definitely masters of their craft and planned, crafted, and executed a perfect result for us. Discovery, delivery, and everything in between were just spot on. They just get it and will help achieve your vision. I rarely write recommendations, but this is genuine and deserved. Thanks again Michael & CogniOps"

Andrew Zaf

Sales Director Australia

Sendle

We help you replace unreliable freelancers and lock in multi-month agency retainers for one flat and transparent monthly fee, able to be paused or cancelled anytime

Step 1) Subscribe to a plan and request as many automations as you would like

Once you subscribe to a plan, we guide you through onboarding with the goal of having your first request sent to us to build within 1 hour.


Step 2) Receive your built automation within 1-2 business days

We receive your request and once approved, begin work immediately. Once built, we notify you for review.


Step 3) We revise the automation until you are 100% satisfied

Once you are satisfied and all changes have been made, we launch the automation and move onto the next request!

Automation, Workflow & Reporting Geniuses

"CogniOps assisted us to filter through the massive quantities of leads (deals) through automations and workflows reducing the cost of staff whilst providing significant insights through reporting, assisting us daily with our decision making. Looking forward to working on more projects together shortly"

William Smith

CEO

Offshored

Subscription benefits

An experience so good you'll never need to go anywhere else for automations and workflows

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Immediate ROI

Start saving time and money right away with our automation – the return on investment is instant and tangible

Lightning fast delivery

Get your automations built one at a time, in just days on average, ensuring swift optimisation of your processes.

Fully done for you

Our expert specialists handle the entire build based on your requests, so you can focus on what matters most

Flexible and scalable

Tailor your service by scaling up or down the number of automation requests based on your business needs

Fixed monthly rate

Enjoy peace of mind with a transparent fixed price every month, no surprises or hidden fees

Pause or cancel anytime

Take control of your subscription – pause or cancel whenever you like, and only pay when you have active requests

Tailored Automation Suggestions

Receive tailored suggestions for your next automation based on your requirements and our expertise

Monthly task summary

Stay informed with a comprehensive summary of your monthly activity and your newly built automations

Monthly Workshop (Pro Only)

Unlock exclusive benefits with our Pro subscription, including a complimentary bespoke monthly 60-minute workshop

A Dream to Work With

"CogniOps have been a Godsend. We transferred to HubSpot a few years ago but we had underestimated what was required to ensure that we had a fully functional portal. CogniOps spent the time to understand our business model and our desired outputs and built a solution that will support us into the next five years of growth and beyond. They went above and beyond to find the workarounds and automations that will make our lives easier. I'd highly recommend working with Cogniops, I know that we will continue to"

Tessa Douglas

Head of Growth

The Back Room

Some examples of subscription inclusions

Marketing Automation

  • Lead scoring system
  • Welcome email series
  • Lead nurturing workflows
  • Lifecycle marketing system
  • Automated list maintenance
  • Onboarding email workflows
  • Automatically updating CRM fields
  • Behaviour-based trigger workflows
  • 1:1 Targeted personalised messages
  • Multi-channel retargeting campaigns
  • Abandoned cart & browse campaigns
  • + Anything else you can think of!

Sales Automation

  • Deal scoring
  • Deal pipeline automation
  • Accurate sales forecasting
  • Document tracking capability
  • Automated cold email campaigns
  • Marketing and sales lead handoff
  • Calendar and meeting integration
  • Task creation for critical reminders
  • Sales enablement playbook creation
  • Automating post-meeting follow-ups
  • Automated proposal template creation
  • + Anything else you can think of!

Service Automation

  • Knowledge base setup
  • Customer portal creation
  • SLA setup for key metrics
  • Automated ticket tagging
  • Automated ticket rerouting
  • Ticketing pipeline automation
  • Automated feedback survey sending
  • Automating post-feedback follow-up
  • Custom CRM views for different teams
  • Inbox creation and channel connection
  • Knowledge base ticket form embedding
  • + Anything else you can think of!

Service subscription plans

Choose a plan that's right for you

REMEMBER: You can start your subscription now, use it for your first few requests, and then pause it until you have more requests.

When you have more automations for us to build, you can unpause and continue using the time you have left for the rest of the month.

Think of it as stretching out your one-month subscription over more weeks, using it only when you need us to do work for you!

MOST POPULAR

STANDARD
$3,995 USD PER MONTH (ex GST)
  • ONE Process / task automated at a time
  • Average 24-36 HOUR delivery time
  • Next automation suggestion
  • Monthly automation summary
  • Unlimited platforms
  • Unlimited users
  • Easy credit-card payments
  • Pause or cancel anytime

DOUBLE THE DELIVERY

PRO
$6,495 USD PER MONTH - 30% Discount (ex GST)
  • Everything in Standard PLUS
  • TWO Processes / tasks automated at a time
  • Average 24-36 HOUR delivery time for BOTH requests
  • Monthly 60 minute automation strategy call
  • Monthly 60 minute learning workshop

Not sure where to start?

Let us discover and recommend key processes and tasks you can automate

1-HOUR ROADMAP WORKSHOP

DISCOVER
$750 USD ONE-OFF (ex GST)
  • In this 1 hour session, we help you create a roadmap across the next 3-6 months of ALL automations you can implement, to achieve the most impactful results.
  • You receive recommendations of key processes and tasks to automate across a weekly/monthly timeline
  • You receive recommendations of third-party platforms to utilise for automations (if required)
  • You receive an estimated time saved per month report for each automation (i.e., 180 Hours)
  • You receive an estimated dollars saved per month report for each automation (i.e., $10,000)
  • PDF of all of the above workshop and post-workshop findings delivered via email
  • Average 48 hour delivery time from the end of the workshop (business days)
HAVE SOME QUESTIONS?

Book a 20-minute intro call

Get a guided tour through CogniOps, and find out how you and your team can change the way you build and launch automations, forever.

HAVE SOME QUESTIONS?

Book a 20-minute intro call

Get a guided tour through CogniOps, and find out how you and your team can change the way you build and launch automations, forever.

Frequently Asked Questions

Great question! The annual cost of a full-time automation/ops resource is upwards of $10,000 AUD/USD per month, plus benefits. On top of that, you may not have enough work to keep them busy at all times, so you would be stuck paying them for time you aren’t able to utilise. We are a fraction of the cost and you only pay for the time you have us working on your requests!

Once you subscribe, you will be able to add as many automation requests to your queue as you would like, however, they will either be delivered one at a time or two at a time depending on your plan.

On average, most first iterations of automations are built within two business days, sometimes less if it is a simple request. More complex requests can take longer, however, an estimate of time to completion will be provided once the request is accepted.

Look, we understand that you might not have enough work to fill up an entire month. You might only have a handful of requests in one month. This is where pausing your subscription makes perfect sense!

Billing cycles are based on a monthly period. So let’s say you sign up and use the service for 10 business days and then decide to pause your subscription with 10 business days left in the month, you will then have 10 business days of service remaining to use in the future.

CogniOps offers a ton of flexibility in how you request your automations. Whilst we need you to go through our ticketing portal, how you brief us is completely up to you!

We have some clients who provide Word documents, others who provide Loom videos with screen recordings and others who provide us with a link to a digital whiteboard. The choice is yours!

No worries at all! We will continue to revise and rebuild the automation until you are 100% satisfied!

Yes! CogniOps does not do data migration, any form of design or copywriting, branding, data cleansing or prospecting on behalf of our customers. We offer some expanded services for an extra cost which you can find below our plan section of this page.

Perfect! You can submit your request and then once finished and you are happy, pause your subscription until you have new requests and needs.

If we have not started your first request then we can offer a refund, otherwise, due to the high quality nature of this work, we cannot offer a refund once we commence work on your first request of that month.

Easy! We offer a Pro plan that allows two requests to be completed simultaneously. Otherwise, if you need more than two delivered at one time, please contact hello@cogniops.com and we can discuss options for a custom subscription.

We have experience working with most major CRMs and support platforms. We are a Platinum partner with HubSpot and have partnerships with Aircall and Monday.com. We also have extensive experience working with Salesforce, Marketo, Zoho, Active Campaign, Mailchimp, Klaviyo, Zendesk, Intercom, Pipedrive and many, many more!

Our onboarding process is very simple. Once you make payment and subscribe to a plan, we will send you a series of emails detailing everything you need to know about the end-to-end process and how to get started with your first request.

We ask that you provide us with access to the platforms you want us to deliver your requests in (I.e., HubSpot and Zapier / Salesforce and Zendesk) as soon as possible so we can get started.

Any outstanding automations will be delivered at no extra cost if they go into the next month and the subscription has been cancelled. If the subscription is set to renew, then this will be treated as day 1 into the next month.

Please note that we will not accept any requests less than 4 days prior to the end date for subscriptions set to be cancelled.

We would be so sad and sorry to see you go, but if you must, then the process is very easy. You would simply cancel your subscription and it would stop at your next renewal date / once you have used all 31 days of that current month’s billing cycle.

Due to the high volume of requests that we receive daily, we will only respond to emails that are sent by our customers, to our email: customer@cogniops.com.

For our Pro subscribers, we hold a monthly 1 hour workshop and monthly 1 hour strategy call.

For each of your requests, we will communicate with you via email / the request portal.

CogniOps is Headquartered in Sydney, Australia, however, we have clients all around the world, and can communicate with you in your local timezone.

Absolutely! For subscribers only, we have an exclusive Knowledge Base (https://customer.cogniops.com/en/help-centre/) where you can find everything you need to know regarding your subscription.

This includes how to submit requests, contact details, how to pause, how to cancel and many more items.

Once you become a subscriber, as part of the onboarding process, we outline all of our additional services along with the cost ex GST.

If you would like to then purchase a service, we have a process similar to that of submitting a request which we will guide you through (don’t worry, it’s very, very easy).

We have a small and highly specialised team who have each worked in the CRM / automation / workflows space for over 10 years. They have experience working with Startups to large Enterprise clients.

Automation savings calculator

Discover how much time and money you can save by automating one manual process

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Platforms we have extensive experience working with

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Platforms we have extensive experience working with

See Plans