Great result that far exceeded expectations!

"I was lucky enough to have recently worked as a client of CogniOps. They are definitely masters of their craft and planned, crafted, and executed a perfect result for us. Discovery, delivery, and everything in between were just spot on. They just get it and will help achieve your vision. I rarely write recommendations, but this is genuine and deserved. Thanks again Michael & CogniOps"

Andrew Zaf

Sales Director Australia

Sendle

Our Services

Automation & Process Optimisation

We automate and optimise any process across marketing, sales, service, finance and HR functions. Flexible service packages tailored to the number of processes you want to automate and optimise.

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HubSpot Services

We provide onboarding for new HubSpot users and on-demand support for existing users, with service packages tailored for completely personalised outcomes.

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AI Based Chatbot

We offer the build of a custom AI-based chatbot, designed exactly to suit your requirements, saving you hundreds of hours a year and dramatically improve your audience's experience.

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Social Media

We build custom automations that instantly reply to comments, DMs, story mentions, and more, saving you hours and rapidly growing your audience.

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Automation, Workflow & Reporting Geniuses

"CogniOps assisted us to filter through the massive quantities of leads (deals) through automations and workflows reducing the cost of staff whilst providing significant insights through reporting, assisting us daily with our decision making. Looking forward to working on more projects together shortly"

William Smith

CEO

Offshored

Benefits of Working With Us

An experience so good you'll never need to go anywhere else for process optimisation and automations.

Immediate ROI

Start saving time and money right away with our solutions – the return on investment is instant and tangible

Increased Efficiency

Streamline and automate repetitive tasks to save time and resources, allowing you and your team to focus on what you do best

Fully Done For You

Our expert specialists handle the entire build of automations and solutions based on your exact vision and desired outcomes

Expert Guidance

Leverage our combined 20+ years of automation and process optimisation expertise, to ensure you get the most out of your outcomes

Enhanced Customer Experience

Optimise every customer interaction and touchpoint to boost satisfaction, resulting in increased lifetime value and loyalty

Scalability

Easily scalable service packages that provide exactly what you need as your business grows

A Dream to Work With

"CogniOps have been a Godsend. We transferred to HubSpot a few years ago but we had underestimated what was required to ensure that we had a fully functional portal. CogniOps spent the time to understand our business model and our desired outputs and built a solution that will support us into the next five years of growth and beyond. They went above and beyond to find the workarounds and automations that will make our lives easier. I'd highly recommend working with Cogniops, I know that we will continue to"

Tessa Douglas

Head of Growth

The Back Room

HAVE SOME QUESTIONS?

Book a FREE introduction call

Get a guided tour through CogniOps, and find out how you and your team can change the way you optimise processes and build automations.

HAVE SOME QUESTIONS?

Book a 20-minute intro call

Get a guided tour through CogniOps, and find out how you and your team can change the way you optimise processes and build automations.

Automation savings calculator

Discover how much time and money you can save by automating one manual process

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Platforms we are highly experienced with

Platforms we are highly experienced with

Latest Updates

Frequently Asked Questions

Yes, we offer a free 15-minute introductory call to understand your requirements and demonstrate how our services can benefit your business.

We have a small and highly specialised team who have each worked in the CRM / automation / workflows space for over 20 years. They have experience working with Startups to large Enterprise clients.

We have combined 20+ years of automation and process optimisation expertise.

 

Click here for examples of our most impactful work.

 

Click here to read what our past and current customers say about working with us.

Yes, we have several case studies that demonstrate the success of our services. You can find them on our website’s case studies page.

Yes, you can read testimonials from our past and current clients on our website’s testimonials page.

We have 4 key service offerings:
  1. Automation and Process Optimisation of Marketing, Sales, Customer Service, Finance, and HR processes.
  2. HubSpot Services including HubSpot Onboarding and HubSpot Support.
  3. AI-Based Chatbots.
  4. Social Media Automation.

 

Click here to learn more about each service offering.
Pricing for each of the services is as follows:

 

Automation and Process Optimisation

 

HubSpot Onboarding

 

HubSpot Support

 

AI-Based Chatbot
Pricing starts from $2,500 ex GST, however, is dependent on the scope of the project, the complexity involved, and the level of customisation required. Click here for more information or to book in a call to discuss your needs further.

 

Social Media Automation
Pricing starts from $150 ex GST, however, is dependent on the scope of the project, the complexity involved, and the level of customisation required. Click here for more information or to book in a call to discuss your needs further.
Not sure where to start? Don’t worry.

 

We offer a 1-hour discovery roadmap workshop to understand your requirements and recommend key processes for automation and optimisation.

 

Click here for more information on the 1-hour discovery roadmap workshop.
Our HubSpot Onboarding service, ‘HubStart’, is a tailored onboarding service where we help you configure HubSpot to meet your business needs, ensuring you get the most out of the platform.

 

Through our “Done For You” or “Done With You” packages, we will make sure that your personalised CRM is set up and your team is equipped to leverage HubSpot effectively from day one.

 

Click here for more information on our HubSpot Onboarding service.
Our HubSpot Support service, ‘HubHelp’, offers on-demand support to assist you and your team, ensuring your HubSpot portal runs smoothly. Our services include hands-on building, personalised training, comprehensive audits, and strategic guidance.

 

We offer three packages to suit your needs: the “HubHelp Walk” package, the “HubHelp Run” package, and the “HubHelp Sprint” package.

 

Click here for more information on our HubSpot Support service.
AI-based chatbots are automated programs that use artificial intelligence to interact with customers via chat, providing assistance, answering questions, and performing standard tasks.

 

We offer the build of a custom AI-based chatbot, designed exactly to suit your requirements, saving you hundreds of hours a year and dramatically improve your audience’s experience.

 

Your chatbot can assist with self-scheduling appointments, lead generation, 24/7 query management, streamlined request management, record management, team introductions, and information and resource retrieval.

 

Click here for more information on our AI-Based Chatbot service.
We build custom automations that instantly reply to comments, DMs, story mentions, and more, saving you hours and rapidly growing your audience. The primary platform we support is Instagram.
Social media automations we build include:
  1. Audience engagement automation (e.g. conversation starters, story engagement, responding to comments, responding to DMs).
  2. Customer experience automation (e.g. live chat, real-time booking automation, event/webinar registrations).
  3. Audience management and growth automation (e.g. adding users to a contact/mailing list, lead follow-ups, subscribing/unsubscribing users from campaign sequences).

 

Click here for more information on our Social Media Automation service.

We implement robust security measures, including access controls, security audits, and training, to ensure the safety of your automated processes.

Safeguarding your sensitive data is our priority. We adhere to strict confidentiality protocols to protect your information. Our team undergoes rigorous training on handling sensitive data securely. You can trust us to maintain the highest standards of confidentiality while utilising your login and confidential information to streamline your automation processes.

We are highly experienced in using a range of Business Automation, CRM, Marketing Automation, Project Management, Customer Service, Analytics and Tag Management, and E-Commerce and Website Platforms.
    • Business Automation: Zapier, Make (previously Integromat), Manychat, Botpress, Voiceflow, and Monday.com.

 

    • CRM (Customer Relationship Management): HubSpot, SalesForce, Zoho, Microsoft Dynamics CRM, and Pipedrive.

 

    • Marketing Automation: Active Campaign, Marketo, MailChimp, Klaviyo, and Highlevel.

 

    • Project Management: Trello, Asana, Notion, Monday.com, and Airtable.

 

    • Customer Service: Zendesk, Freshdesk, Intercom, and Aircall.

 

    • Analytics and Tag Management: Google Analytics, and Google Tag Manager.

 

  • E-commerce and Website: Shopify, WordPress, Squarespace, and Wix.

Yes! CogniOps does not do data migration, any form of design or copywriting, branding, data cleansing or prospecting on behalf of our customers.

We would love for you to share your feedback with us so we can better understand your expectations and requirements. If you aren’t happy and we haven’t started your work, we can offer a refund. However, due to the highly personalised nature of this work, we cannot offer a refund once we begin work on your request.

Our onboarding process is very simple. Once you make payment and choose a service package, we will send you a series of emails detailing everything you need to know about the end-to-end process and how to get started with your request/project

During onboarding we will ask you to securely provide us with access to the platforms required so we can get started (I.e., HubSpot / Zapier / Salesforce / Zendesk).

If you do not have the systems already set up for us to complete the request/project, then we will recommend the systems to best acheive your goal.

For each of your requests / project, we will communicate with you via email / the request portal, and will at times have calls with customers regarding more complex automation builds.

If your question is unrelated to a request and you’re an existing customer email us at customer@cogniops.com, and if you’re new to CogniOps then email us at hello@cogniops.com

CogniOps is Headquartered in Sydney, Australia, however, we have clients all around the world, and can communicate with you in your local timezone.